PORTALS & PLATFORMS · CASE STUDY
A full operations platform for a Malaysian city council — departmental workflows, approvals, letters and reporting.
THE SYSTEM
One of our largest deployments: a modular suite used daily by council staff, covering departmental records, multi-step approvals, generated letters and reports, and role-based access across departments.
INSIDE THE SYSTEM
Each department's records and processes modelled the way officers actually work.
Multi-step approval chains with official letters and reports generated from live data.
Fine-grained permissions across departments, roles and modules.
Management sees the state of the council's operations in real time.
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